Frequently Asked Questions
Call us at our toll-free number 877-337-8577 or send an email to firstname.lastname@example.org.
Send all correspondence to Bearport Publishing, 45 West 21st Suite, Suite 3B, New York, NY 10010.
Purchase orders should be marked to the attention of the order department.
Email us at email@example.com or call our toll-free number 877-337-8577.
Yes, email us at firstname.lastname@example.org or call our toll-free number 877-337-8577 to request a current list of titles.
Certainly. To automatically receive free printed catalogs, fill out our catalog request form.
To download the most recent version of Adobe Acrobat Reader, visit the Adobe site.
Thank you for your interest in Bearport. Please know that we are a library publisher that specializes in nonfiction and fiction for grades K-6. We do not publish individual titles, but books that are part of a larger series.
If you have ideas or suggestions for a new series, please e-mail them to email@example.com along with your resume and writing samples (ideally nonfiction for grades K-6), or you can mail them to:
45 West 21st Street, Suite 3B
New York, NY 10010
You can email us at firstname.lastname@example.org or call our toll-free number 877-337-8577.
To submit corrections, please send an email to email@example.com or call our toll-free number 877-337-8577.
If you are not completely satisfied with a product, you may return it for prompt and courteous credit or a full refund. We ask only that returned products be in salable condition. Before any return, please call 877-337-8577 or send an email to firstname.lastname@example.org.
Important: Processed books are not returnable if processed according to your instructions.
All returns must be pre-approved to be accepted for credit.
If you are ordering for a school or public library we can bill you. All other customers must prepay by check or pay by Credit Card. We accept Visa, MasterCard and American Express.
Please contact Customer Service at 877-337-8577 or email@example.com to discuss international shipping options.
Use our Forgotten Password form to generate a new password for your account.
An ISBN is an International Standard Book Number. Every book sold anywhere in the world should have a unique ISBN, meaning you can find any book in the world simply with that one number. (Occasionally, ISBNs are reused for books that have long been out of print, but this practice is discouraged.) An ISBN number has thirteen characters and is assigned by R. R. Bowker in the United States and by a variety of agencies worldwide.
An ISBN can usually be located on the back cover of a book above the bar code. It looks like this (circled in red):
An ISBN can similarly be found on the copyright page (one of the first pages in a book containing library cataloging information):
NB: A book’s ISBN can also be determined by visiting the respective product page on this website.
All library processing is FREE on orders of $350 or more! Please visit our downloads page for a complete list of library processing services. Important: Processed books are not returnable if processed according to your instructions.
Yes. For complete details, please refer to our Prices and Discounts page.