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Welcome!

Now Hiring

We’re looking for a full-time Customer Support Associate to provide personalized, accurate and quick support to customers inside and outside the company.

Bearport Publishing specializes in creating high-interest, visually appealing books that focus on fun and unusual topics that young readers love. Trade-like design, using a combination of both photographs and illustrations, and playful titling are what distinguish us in the K-8 educational market. For over 16 years Bearport has been creating books that feel less like supplemental texts and more like the books children really want to read.

Responsibilities:

  • Order entry and billing
  • Manage order flow with the warehouse
  • Respond to daily emails and phone calls
  • Ensures customers receive requested catalogs and samples on time each season
  • Execute daily customer service responsibilities
  • Receive checks and enter receipts in business management software
  • Manage Accounts payables/receivables

Experience and Skills:

  • Bachelor’s degree
  • Experience with sales teams and sales process 
  • Good communication skills via phone and email 
  • Ability to work on a team.
  • Ability to multitask and prioritize needs

Benefits

  • Paid time off and holidays 
  • Health Insurance
  • 401k with company match 
  • Profit sharing
  • Paid maternity leave 
  • Summer work hours

Location SW Minneapolis (Penn and 54th)

About Bearport

Since 2005, Bearport Publishing has received numerous awards for its high-quality nonfiction books. Its focus has been narrative nonfiction and unique, high-interest subjects for beginning and struggling readers. Browse our books, read reviews, and get to know us a little better at bearportpublishing.com.

Apply

Does Bearport sound like the place for you? Tell us why you’d make an outstanding addition to our staff as Customer Support Associate. Please send a cover letter and resume to careers@bearportpublishing.com. No phone calls please. We look forward to hearing from you!